The Gainsborough Bath Spa has established itself as one of the UK’s most prestigious 5 star hotels. A career at our award-winning hotel in the heart of Bath can offer what many hospitality professionals dream of - an opportunity to build a lifelong career with global potential and a real sense of pride in work well done.

Every day, our employees make the difference for our guests by creatively maintaining our culture of service excellence. It is this culture of excellence that sets us apart: an intangible quality that keeps our valued guests returning again and again. As part of our commitment to our people, we are proud to offer competitive pay and an excellent benefits programme, including training and career development schemes.


At The Gainsborough Bath Spa, we are looking for individuals with dedication, ambition and a commitment to delivering exceptional customer service to our guests. Current vacancies include:


We are seeking an enthusiastic individual to join our fast-paced Concierge Team. The ideal candidates will have previous experience in a Concierge role combined with exceptional customer service skills and immaculate personal presentation. A good knowledge of Bath and a full clean driving licence is also required for this role.


We are looking for a Housekeeping Assistant to join our all-action Housekeeping Team working meticulously to ensure the upkeep of our rooms and public areas. Ideal candidates will have previous Housekeeping experience, excellent customer service skills and immaculate personal presentation.


We are currently looking for a talented therapist to join the team at our luxurious Spa Village, offering a range of spa therapies from our award-winning collection. Ideal candidates will possess an NVQ Level 3 qualification alongside exceptional customer service skills and immaculate personal presentation.


We are looking for an exceptional Bartender/Mixologist to join our dynamic team. The ideal candidate will have excellent knowledge of Cocktails/Mixology and previous experience in 5- or 4-star deluxe hotel operations, with excellent customer service skills, an exceptional standard of personal presentation, plus a positive can-do attitude.


We are actively seeking waiter/waitress staff to work within our fast-paced and professional Restaurant team. Previous Waiter/Waitress experience is preferred but energy and a great smile are essential. Both part-time and full-time positions are available.


Dan Moon at The Gainsborough Bath Spa Currently seeking Chefs of all levels to join our Kitchen team in the centre of Bath.

The successful applicants will be good communicators, polite, friendly, organised, efficient, well presented and have the ability to stay calm under pressure.

Previous kitchen experience is essential, and a current food safety qualification preferred.


The ideal candidate will have:
· Previous experience in 5 or 4 Star Deluxe hotel operations
· Superb customer service skills
· Exceptional standard of personal presentation
· Be able to work under pressure and as part of a fantastic team
· A Valid clean driving licence is preferred

Includes Daytime, Evening and Weekend shifts


We are currently looking for full time Spa Concierge to join our great team in our award winning 5* Spa.

The role would include meeting and greeting guests at the Spa Reception and taking, inputting and managing bookings.

The ideal candidates will possess excellent customer service skills, a warm and friendly personality and have relevant experience in a similar role.

£9.56 per hour
Includes Daytime, Evening and Weekend shifts


The ideal candidate will possess excellent customer service skills and a warm and friendly personality.

Daytime/Evening /Weekend shifts on a rota basis £8.40 per hour

1.To ensure exceptional levels of customer satisfaction at all times.
2.To ensure that high levels of cleanliness and hygiene are adhered to throughout all relevant areas in the Spa.
3.To assist in maintaining correct levels of stock.
4.To follow the correct procedure for opening and closing treatment rooms.
5.To be responsible for moving stock and equipment to relevant areas.
6.To carry out daily laundry and linen procedures. (wet and dry)

If you are interested in any of the above vacancies, kindly send your CV and covering letter to:

Vanessa Lowes
Director of Human Resources

Please note that The Gainsborough Bath Spa is committed to protecting the privacy and security of your personal information in accordance with the General Data Protection Regulation. In connection with your application for work with us, we may collect, store, and use personal information about you. The majority of this processing will be justified on the basis of being necessary to perform a contract and / or so that we comply with a legal obligation.

We will retain your personal information for as long as necessary to complete the recruitment process. This will include retaining information so that we can show, in the event of a legal claim, that we have conducted the recruitment exercise in a fair and transparent way. We will then securely destroy your personal information in accordance with our data retention policy.

Should you require more details, a copy of our Privacy Policy for Candidates is available for you to read by clicking on this link.

If you are successful in being appointed to a role with us, our privacy policy for employees will apply and a copy will be provided to you on appointment.